Shipping policy

Audrey Wu Designs' Shipping Policy
Domestic Shipping Policy
All orders are processed within 3 business days.

Shipments and Deliveries may be delayed during holidays. If there is a high volume of orders, communication via email will be made to the customer regarding delays.
Shipping rates and delivery estimates

FedEx Standard
3-5 business days
Price varies by state.

Shipment confirmation and tracking number will be provided following purchase.

Customs, duties, and taxes

Audrey Wu Designs is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Audrey Wu Designs is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or use the Contact Us page on the site directly to let us know. Please save all packaging material and damaged goods.

Returns Policy

For more information on our Refund Policy, please refer to our Refund Policy page here.